| Job Title: | Customer Care Officer (call centre) |
|---|---|
| About The Employer: | The employer provides one-stop customer services for electricity, water and piped gas supplies in Singapore. |
| Work Location: | Pasir Panjang |
| Work Hrs: | 8.30am–5.30pm (M–F) and 8.30am–12.30pm (Every Sat) |
| Job Duties: |
Attend to phone enquires regarding utility matters. Ensure timely follow-up on enquiries and complaints. Meet productivity and quality standards. |
| Qualifications: | Diploma in any discipline from a local polytechnic or 3 GCE ‘O’ level passes, including Math & English. |
| Desired Working Experiences: |
1 – 2 years experience in a call centre environment. Pleasant personality with good interpersonal and communication skills. Possess initiative & the ability to work under pressure in a fast-pace environment. Possess strong numeric and problem-solving skills. A team player with positive service mindset. Proficient in MS Office applications. |
| Salary Range: | $1600 - $1900 |