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Position |
License Adminstrator |
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Employer |
The employer is a leading provider of
digital content delivery solutions for the music, film and video,
publishing, games and computer software industries. They also specialise
in media manufacturing, packaging and supply chain services. |
Location |
Alexandra Rd (Nearest MRT: Harbourfront) |
Working Hours |
8.30am - 5.30pm (M-F) |
Job Duties |
Support the order management
such as order related enquiry management, Order Management, Return &
Crediting, order shipment.
Ensure end-to-end processing within prescribed service levels in support
of External/Internal customers.
Deliver end-to-end process accountability to assure that customer
requirements are satisfied through accurate and timely processing.
Involved in suggesting improvements to process flows and continuously
increase process effectiveness.
Review support systems requirements to meet process objectives.
Review change or enhancement requests for business justification.
Improve existing processes to increase efficiency. Lead continuous
improvement in processes, tools, service to partners and enhance
relationships with internal clients.
Manage relationships with internal and external customers, monthly work
schedule, exception requests and escalations.
Ensure effective training of internal operational staff and field sales
if necessary.
Prepare and drive key performance metrics and reports for the group and
manage monthly reporting and communication to team and management.
Communication with Subsidiaries, Partners, Finance & Accounting,
Regional and WW HQs, Operational teams and business groups. |
Qualifications |
Diploma/ Degree in any discipline. |
Experience |
At least 1 year working
experience preferably in MNC environment.
Experience in SAP transaction is preferred.
Experience in International business, Supply Chain management or
import/export professionals is an added advantage.
Proficient in MS Office applications.
Good communication skills. |
Salary Range |
$2,200 - $2,800 |
Sent CV
(MS Word format) |
B2@bizcareps.com
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(Indicate position applied for at the beginning of the CV) |
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