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Position |
Customer Service
Officer |
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Employer |
The employer markets and distributes
butter and other food products to Mid East/Africa, and Asia and local
supermarkets, medical halls, pharmacies and hotels, restaurants, pubs,
clubs and airline caterers. |
Location |
Boon Lay (walking distant from boon lay
mrt) |
Working Hours |
8.30am - 5.30pm (M-F), 8.30am - 12.30pm
(sat) 5.5day |
Job Duties |
Process all orders accurately
within the stipulated cut off date and time
Process invoices, ensure no discrepancy in the purchase order as well as
to support and perform administrative function
Adhere to all company procedures and ensure authorized signatory check
Act as the first point of contact to handle any unresolved service
request & customer issues / enquiries to meet the company’s service
level standard requirement
Manage a team of Customer Service Coordinators (abt 5), provide guidance
& support to the team members to achieve excellent customer satisfaction |
Qualifications |
O level/ Diploma in any discipline |
Experience |
2-4 yrs customer service/
order processing experience.
Possess an excellent customer service mindset with strong interpersonal
and communication skills
Able to communicate in Mandarin & local dialects
Able to lead & supervise a small team.
Proficient in MS Office |
Salary Range |
$2,200 - $2,800 |
Sent CV
(MS Word format) |
B2@bizcareps.com
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(Indicate position applied for at the beginning of the CV) |
