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Position |
Customer Service
Officer |
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Employer |
The Employer is a leading international
provider of integrated logistics services; providing land operations,
worldwide air and sea freight, and all associated logistics services. |
Location |
Changi South Alps Ave |
Working Hours |
12 hr rotating shift, work 4 days rest 3
days |
Job Duties |
- Attend to telephone, telex,
fax and email enquiries from customers
- Follow up on shipments’ status with overseas stations and airlines,
e.g. tracking of Purchasing Order and liaising with shipper and
counterpart for shipment pick up
- Keep track on shipment arrival notice
- Prepare advise slip for Cash-on-delivery (COD) customer, arrange
delivery and ensuring that payment is collected at door
- Coordinate and work closely with Traffic Department to meet customers´
delivery requirements
- Match Cargo Clearance Permit (CCP) with Delivery Docket and to
handover to Traffic Department to carry out delivery instruction
- Perform any other customer-service related tasks as assigned by
supervisor |
Qualifications |
O Level |
Experience |
2 years of working experience
in related field
- A team player with pleasant deposition and is customer-focused
- Possess a good command of spoken and written English
- Proficiency in PC skill and Microsoft applications |
Salary Range |
$1,800 - $2,400 + Transport and shift
allowances |
Sent CV
(MS Word format) |
B2@bizcareps.com
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(Indicate position applied for at the beginning of the CV) |
